csx4236
06-14-2007, 9:51 PM
We accept money orders, bank check, personal checks (must clear before shipment), wire transfer, paypal and all major credit cards must add 3% to balance. All orders must be paid in full prior to shipment. If deposits are taken customers have 2 weeks to pickup fish after being notified unless other arrangments are made. If customer pays for fish and leaves in my care we are not responsible for any deaths and no credit or refund will be given. Live arrival guaranteed on all orders, Order must be picked up no later then 4 hrs from arrival at airport. If DOA picture must be taken of fish in the original unopened bag and emailed to waterguy9@aol.com within 4 hrs of arrival there will be no exceptions. Fish will be replaced or credit applied. If there is a loss due to error by shipper either box or dead fish we will not be held liable, All claims will be filed with shipping company for refunds. Please open all boxes at shipping terminals and notify them of any problems. Buyers responsible to check to see if the species is legal in your state and we will not be held liable. We will not refund any shipping charges at all. Thanks Mike H20 Custom Aquatics LLC