I just ordered their white diamond discus. I've had it 2 weeks. I put it in the quarantine tank and watched the poor thing go through hell. It had such a diarrhea and kept layin on its side. The heater wasn't warm when I got it & he barely had any water. I emailed Keith twice almost begging for help. He told me to stop bothering him. The fish died. Keith said that I didn't follow his directions and not to order any more fish from him. I called him but no one answered the phone. Then I emailed him again to either get a healthy fish or my money back. Are you all ready for this? He emailed me back with just one word. The "C" word. I was so furious, I emailed the Better Business Bureau AND Florida's Attorney General. I'm waiting to hear from them. This con artist deserves to be punished by being shut down and made to give back all the money he's scammed from us. I told Keith what I'd done & even sent him copies of the emails I sent out. With all the bad publicity he's been getting, why hasn't the authorites done something about him? Or does he hold something over them? I won't quit until I get my money back.