I had an old background from designsbynature, it was a nice background but the customer service can be lacking. Sometimes I'd get an immediate response sometimes it would be a week or two before an email or phone call or even Facebook post was responded to. I recently ordered from aquadecor, it was a little nerve racking since they were in Russia I believe, and I live in Arizona, however the customer service was great, good price, and the background I feel was far superior to designs by nature. They also custom fit to cover my overflow and my return. The only down side is the shipping time to get it all the way here, but manufacturing took less than 5 days and it was 7 feet long.