I talked to the owner four a couple hours. He even walked me through what I was doing wrong with my ghost shrimp breeding project. He treated me like family.
I read through all the policies, some may be a little different then normal, but all businesses have policies.
I am OK with not knowing the shipping until Thurs. They weigh the box and you find out then. Not to hard to deal with that....Store credit for dead loss...Everyone does that....Always sending dead animals....Would they still be in business if they could not fulfill even one order?????....
He told me about some things that are not on the website. I think if this order comes in intact, I will be ordering from him in the very near future.
If anyone else has had any experience with these guys please feel free to let me know.