I got 3 dats from them. They were great to deal with. The fish came quickly and were in very good health upon arrival. They pack them up with heating pads. They don't knock the fish out or anything, just use plenty of good water and oxygen. The fish were a bit out of it when i put them in, but if you turn the light off and give them an hour or so, they turn out great. The info they put on their site is as helpful to me as this website. All in all, they have a good thing going.