Credit hold

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i_love_fish

Feeder Fish
MFK Member
Feb 27, 2007
250
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AZ
I ordered something from www.thatpetplace.com and it says my orders on Credit hold??? can anyone explain this to me please? i dont understand.
 
Either their system is down so they're not able to verify the cc or the cc issuer system is down. On the other hand, the CC issuer might have a protection system in place to fight fraud.

I wouldn't worry about it if your credit is in good standing and not a victim of identity thief. But if you are worried, I'd contact the CC issuer to find out what is going on.

Good luck.
 
Might have had to wait to get something you ordered and put it on hold till it gets to their warehouse. There is a full explanation on there site somewhere for their little codes.
 
i_love_fish;1247349; said:
i paid with debit. i ordered it yesterday i just dont understand why it didnt go through and charge me yet it sucks im worried that something will happen that i wont get my gift.

Sounds like it should go through just fine. How long since you placed the order?
 
I would advised you to call them up to find out if there is an issue with processing your order. Awhile back, I ordered from BigAlsonline and those idiots dropped my entire order just because a few items I requested were out of stock. I waited 4 days then call to find this out that they never process the remaining items on the order. I was pretty peeved that they did not call me to notify me that they dropped my entire order due to a few items being out of stock.
 
I would call them and make sure your order went through as a debit card. It is possible that you incorrectly clicked credit card and gave them your debit account info. In this case, they would have trouble processing as a credit card and it the order would be placed on hold.
 
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