Dear Marineland...

[MonsterMinis]

I hope you're making your penguin filters out of better plastic.. I trust your filters with all my fish... your Emperors work very well for me thank you!. I am now re-fitting my spare filter onto the tank..as my second impeller has now been eaten by a warped 200 unit, this is not the first one to get warped on me. ..

Warm reguards, a customer of 10+ years.
MonsterMinis.

 

[smitty03281964]

Get yourself a AC110 powerfilter I think they are the best HOB filter. They crazy thing I have seen Marineland HOB filters warped But I just thought the person exposed them to heat.

 

[ryverrat]

Have 6 penguins-350's and 200's, none have warped. Are sure it is warped? What substrate are you using? I ruined 2 using sand in my congo's tank. Now I have filter foam over the intakes and no more ruined impellers. I did buy one that out of the box it had a big piece cracked out of it. Did not see it and my husband was putting it on a 55G. Found out when we had water pouring down the back of the tank. Learned 2 lessons: check everything when taking out of box and don't let my husband do the initial setup for anything on the tanks.

 

[komodo182]

Have you messaged them about this? As long as you have a receipt for its age, they are extremely helpful and you will get new parts in about 2 business days.
Their customer support is amazing and they don't just ignore you like hagen does.

I have 6 marineland filters myself and 19 at work. One did break, but that was when someone dropped it from about 6-7 feet in the air from a ladder....(long story)

Sincerely
someone you switched from ACs and fluvals to marinelands and renas and has not looked back.