FedEx delay.. how worried should I be?

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fastcarsnbigfishies

Feeder Fish
MFK Member
Oct 13, 2008
221
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New Mexico
Ordered a ray yesterday from Pedro. He was awesome and got it shipped out right away and it was supposed to be delivered by 10:30am. It is now 11:00 and still no fedex. I called and they explained to me there was a 2 hour delay due to some storms along its route and I would receive the package by 12:30.
Should I be worried about these extra 2 hours?
 
the couple of hours should not hurt, but just hope that pedro purged them.
What are you getting?

I think they guarantee the delivery by 1030 so i would demand a refund on the shipping. IMO
 
keepinfish;3560174; said:
the couple of hours should not hurt, but just hope that pedro purged them.
What are you getting?

I think they guarantee the delivery by 1030 so i would demand a refund on the shipping. IMO
female motoro oddball for my birthday :headbang2
 
Hopefully he put some heat packs in the packing as its been getting colder at night
between where he is located and and you are.
This last marble pup I just bought wasn't put on its intended flight and was put on a
different flight which made it 3 hours later than was supposed to with no ill effects.
Lots depend on the packaging. Like Keepin said, hopefully she was purged for a couple
of days.
 
ShadowStryder;3560480; said:
Hopefully he put some heat packs in the packing as its been getting colder at night
between where he is located and and you are.
This last marble pup I just bought wasn't put on its intended flight and was put on a
different flight which made it 3 hours later than was supposed to with no ill effects.
Lots depend on the packaging. Like Keepin said, hopefully she was purged for a couple
of days.
she was packed great! insulation, heat pack, plenty of water, big bag full of o2(guessing) and hardly any *visible* waste in the water, considering the amount of time she was in there.

So fedex has a money-back guarantee on their delivery time


  1. Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your package 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended.
Limitations. The following limitations apply:
  1. Credits for transportation charges will be applied to the payer's account only, and refunds will be made payable to the payer only.

So does that mean that I should have aquascape contact fedex or should I?
 
i would call if i was you, gettin ghim to do it may be a pain.


I had a missed flight from infinite aquatics and it was shipped southwest. i called southwest and got a credit and it went to rich's credit card, then he refunded me. If they guarantee it and it missed i would get my money back.!
 
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