I was thinking about ordering from this web site but I would like some feedback on them first. Has anyone ever heard/ordered from these guys? Thanks!
I was thinking about ordering from this web site but I would like some feedback on them first. Has anyone ever heard/ordered from these guys? Thanks!
I order from them before. It took almost a month for them to send me my stuff.
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+1 the worst experience ever. To make a long story short; I ordered the fish they took my money, and heard nothing from them. After two weeks of no fish at my door I tried to contact them through email, and phone calls. I was calling about 6 times a day. After a week and a half I finally got someone to answer the phone. They guy on the phone informed me that when I ordered them they were out of stock (why would I be allowed to buy fish they didn't even have?) After inquiring about my order I mentioned that I had been attempting to reach them for some time and suggested that some better customer service would do wonders they guy said "I've taken over 200 orders since then. I don't have time to make sure every little person get's their order". I was blown away to say the least. I just spent over 120 bucks and he "doesn't have time" to make sure I get what I paid for lol. It took another week and a half to get my fish, and two days after all 8 of them died. I'm not the only one who has had a bad experience with this company, but I'm sure that a lot of people have had good experiences too. In the end if you go with it I hope it works well for you man. That's my two cents.