Should I buy a new test kit? Mayb from a different brand? I did not rinse the tubes at all before the first test. I just got it in the mail and immediately tested it. I was using strips for a short time but wanted to be more accurate with my aquarium testing. The second time I tested, I rinsed all tubes with bottled water and then tested the tap water against bottled water and brita filtered water. The tap results were the same, the bottled registered zero, and the brita water registered lower than the tap but higher than the bottled. I followed the directions to the letter and even used a timer to make sure I was shaking for the right amount of time.