hello,
i am alex and i wanted to keep red ballied piranhas so i went to aqua scape and i bough a kit and i bought anotherone by mistake but i think that is not the problem. i have a 30 gallon tank with 2 filters one for 30 and one for 20 also i have 2 heaters. they gave me 2 liquids: atress coat+ that says fish and tap water conditioner and another one: blackwater extract that says replicates blackwater conditions. they said i have to use them and leave it for 3 days ad i did. then i bough 12 baby piranhas and i said, i saw on internet that i have to control the ph and amonia too and they said yeah and they gave me 2 kits to control both. That made me little angry cos they didnt say anything and if i wouldn't ask they wouldn't give me anything. then i put the piranhas an they were good for 2 days, i was feeding them 2 times. at 11 am and at 11 pm then after 2 day i did the tests and i saw that both amonia and ph were too high and i put the liquid to low the ph and it didnt work so i went to petland and i said that and they said: oh i know what is the problem. your water and tank are new so u have to do something with thw minerals in the new water and thay gave me 2 bags of dustthat says: buffer and water conditiones, automatically sets ph to 7.0. i asked if i add it with the fishes in and they said yeah it is not poison and they gave me something to amonia too:aqueon amonia neutralizer. again i asked do i have to put them with the fishes in and they said yes. well i did and the ph worked but the fishes were dying one by one, i tough it was normal cos at aquascape they said they fight and it is normail but one day i think the 3rd day all!!!!! my fishes were dead. well 2 of them were alive but they died the next day
. mm i had 3 fishes more, those that stick to the glass and clean the tank. all of them died. i have the heaters on 86 but the keep the water on 79 or 80 so i dont think that is the problem. mm i added 2 kind of stone, one is yellow and has so much yelow dust but i though it would be fine if i put it in the tank and i dont move it, the other one is like a black stone. well that is all i wanna try again but not without help.
i hope u can help me.
sorry for my bad English

i am alex and i wanted to keep red ballied piranhas so i went to aqua scape and i bough a kit and i bought anotherone by mistake but i think that is not the problem. i have a 30 gallon tank with 2 filters one for 30 and one for 20 also i have 2 heaters. they gave me 2 liquids: atress coat+ that says fish and tap water conditioner and another one: blackwater extract that says replicates blackwater conditions. they said i have to use them and leave it for 3 days ad i did. then i bough 12 baby piranhas and i said, i saw on internet that i have to control the ph and amonia too and they said yeah and they gave me 2 kits to control both. That made me little angry cos they didnt say anything and if i wouldn't ask they wouldn't give me anything. then i put the piranhas an they were good for 2 days, i was feeding them 2 times. at 11 am and at 11 pm then after 2 day i did the tests and i saw that both amonia and ph were too high and i put the liquid to low the ph and it didnt work so i went to petland and i said that and they said: oh i know what is the problem. your water and tank are new so u have to do something with thw minerals in the new water and thay gave me 2 bags of dustthat says: buffer and water conditiones, automatically sets ph to 7.0. i asked if i add it with the fishes in and they said yeah it is not poison and they gave me something to amonia too:aqueon amonia neutralizer. again i asked do i have to put them with the fishes in and they said yes. well i did and the ph worked but the fishes were dying one by one, i tough it was normal cos at aquascape they said they fight and it is normail but one day i think the 3rd day all!!!!! my fishes were dead. well 2 of them were alive but they died the next day
i hope u can help me.
sorry for my bad English
to MFK!