Les Schwab opened a fancy new tire shop here, and it is the nicest one in town, but after four trips to the shop in 2 years I am totally ticked off.
I have taken my truck there for alignment twice and they failed to detect a problem that would prevent alignment, and sent me out with a half-azzed adjustment. Twice. Finally, I took the front suspension apart myself.
These old springs are 7 years old now they really haven't sagged much, but the new ones are stiffer aftermarket springs.
Shiny new OME coil spring shown installed , and here I am reattaching the anti-sway bar link.
If you've never done suspension work on a truck, I can tell you that even on a small truck it is no small effort, and I do not have a truck lift.
I took down the lower a-arms, the springs and the shock absorbers, and in the process I corrected the real alignment problem. I discovered a mistake made when the new shocks were put on 2 years ago.
It was throwing front of the truck off sideways, because the rubber bushings were assembled wrong on the right shock absorber. Any idiot could have seen this error while the truck was up on the lift, and I should have seen it myself, but the location of the bushings and the design of the frame camouflages the problem slightly and no one noticed.
So, having fixed it myself, I took it back to Les Schwab for a third time, because they are supposed to guarantee their alignment work. But not for me, because my truck has custom suspension. I'm sure it's in the fine print somewhere.
Still, the alignment came out just fine and the truck drives well, so I was not too unhappy to spend that $90 for alignment.
But I was really poed because I had to go back today. When I looked at the paperwork this morning I found out they had only balanced the front tires.
I was there at 8:01 when they open the doors only to be told that I their policy is only to balance the front tires unless you complain about vibration. I didn't say to balance two tires or four tires or all the tires. I told them to balance the tires and the fools only did two.
The managing fool told me I would have to wait behind three other cars with appointments and pay another $34.
That's the fourth time I've been in their shop now, and it's the fourth time I've been disappointed. It will be the last time as well.
I'm sitting at another tire shop waiting for my tires to be balanced because Les Schwab has lost my business forever. I'm having all four done because I could not tell exactly which of the two tires were balanced.
I don't think this company operates east of the Rocky Mountains, so some of you lucky folks probably haven't heard of them. But they have a lot of stores on the West Coast. I won't be visiting any of them unless it's a dire emergency.
I have taken my truck there for alignment twice and they failed to detect a problem that would prevent alignment, and sent me out with a half-azzed adjustment. Twice. Finally, I took the front suspension apart myself.
These old springs are 7 years old now they really haven't sagged much, but the new ones are stiffer aftermarket springs.
Shiny new OME coil spring shown installed , and here I am reattaching the anti-sway bar link.
If you've never done suspension work on a truck, I can tell you that even on a small truck it is no small effort, and I do not have a truck lift.
I took down the lower a-arms, the springs and the shock absorbers, and in the process I corrected the real alignment problem. I discovered a mistake made when the new shocks were put on 2 years ago.
It was throwing front of the truck off sideways, because the rubber bushings were assembled wrong on the right shock absorber. Any idiot could have seen this error while the truck was up on the lift, and I should have seen it myself, but the location of the bushings and the design of the frame camouflages the problem slightly and no one noticed.
So, having fixed it myself, I took it back to Les Schwab for a third time, because they are supposed to guarantee their alignment work. But not for me, because my truck has custom suspension. I'm sure it's in the fine print somewhere.
Still, the alignment came out just fine and the truck drives well, so I was not too unhappy to spend that $90 for alignment.
But I was really poed because I had to go back today. When I looked at the paperwork this morning I found out they had only balanced the front tires.
I was there at 8:01 when they open the doors only to be told that I their policy is only to balance the front tires unless you complain about vibration. I didn't say to balance two tires or four tires or all the tires. I told them to balance the tires and the fools only did two.
The managing fool told me I would have to wait behind three other cars with appointments and pay another $34.
That's the fourth time I've been in their shop now, and it's the fourth time I've been disappointed. It will be the last time as well.
I'm sitting at another tire shop waiting for my tires to be balanced because Les Schwab has lost my business forever. I'm having all four done because I could not tell exactly which of the two tires were balanced.
I don't think this company operates east of the Rocky Mountains, so some of you lucky folks probably haven't heard of them. But they have a lot of stores on the West Coast. I won't be visiting any of them unless it's a dire emergency.
