need help with a tank i'm taking care of

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rnocera

Feeder Fish
MFK Member
I work in a small pet store, and my job is cleaning aquariums in doctors offices, nursing homes, etc. . . and I'm having some problems with one of the tanks. It's a 55 gallon tank with a Whisper EX70 on it. That's one of the new models, with the round-bottomed filter cartridges in it. It's rated for a 70 gallon aquarium. On the other end of the tank is a large air disc with a big pump attached to it- it makes a lot of bubbles, and helps make a lot of current in the tank. There's about 1/2" of gravel in the deepest spots of the tank, maybe 10 fake plants, and several rocks that are piled to make hiding places for the fish. And finally, the stock list is 3 pseudotropheus (orange, yellow & white, not sure if any are pure or mixed), and 3 blue maingano. Previously the tank had a Magnum 350 on it which worked perfectly for more than 10 years. Last summer they started having some problems with the tank. The Magnum wasn't running as powerfully, and was barely moving water. We replaced it with a new magnum, which didn't work very well, and we then replaced that magnum with this Whisper EX70. The Whisper has been on the tank for probably 4 months, maybe 5. I took over this tank about 4 months ago, after the last person cleaning the tank became so frustrated that she gave it up.

Now, on to the problem. The tank is absolutely filthy. The water is perpetually cloudy, there is always algae growing on rocks, and there is always a ton of crud in the bottom of the tank when I clean it. The algae growing is odd; it's that super heavy green slime algae that comes off in chunks, similar to what you see in stagnant pools of water. The tank only gets cleaned once a month, but all of the tanks I do get cleaned once a month, and for the most part it's fine. This tank is without a doubt the dirtiest aquarium I clean, and pretty close to being the dirtiest aquarium I've ever seen. I can't figure out why. The stocking load isn't that heavy; 6 medium-sized cichlids in a 55 gallon tank. The largest one is about 5" and one is only about 3". What could be causing all these problems? For a while we ran two filters on the tank, and even running two filters didn't help.

My thought is that it could be something in the water causing problems. Some type of dissolved organics or something. They have well water, so maybe something changed in the watershed, and that's why they've been having problems for the last year, when they didn't have problems for 10 years before that. Ammonia is 0, Nitrites are 0, and Nitrates tend to hover somewhere between 15 and 20. What else could I test for that could be causing such extreme algae growth, crud in the bottom of the tank, and cloudy water?

thanks for the help!
 
I would say the tank needs more then just monthly cleanings. That filter is not a very good filter either. How much water is changed monthly, find it hard to believe the nitrates are only a 20ppm, the algae must be doing a heck of a job consuming the nitrates.
 
50%+ every time. As much as we all change more water at home, I personally take care of 11 tanks currently, and was at one point up to 20 tanks that were all getting cleaned once a month. A 50% water change once a month works for most of the tanks. The only tanks that have problems a) have filters that are too small for them or b) have goldfish. I clean a 30 gallon in a nursing home stocked with 4 large African cichlids and no heater, and it's perfect every month. Those 4 Africans were in the tank 18 months ago when I started taking care of it, and they're all still doing great. That's with a 50% water change once a month. I do agree that cleaning them more often would be a better idea, but the people who own the tanks aren't willing to pay for that. In the past we've done tanks that people only want cleaned every 3 to 6 months.

And I agree with you- the filter is garbage. But, you get what you pay for, and when you want a cheap filter, that's what you get. I did say, though, that for a couple months we ran two filters on the tank, and it didn't make a difference. We had that EX70 and a Penguin 350, and it still didn't make a difference. I really don't think the problem is in filtration; I really think it has more to do with the water, and less to do with mechanical/biological filtration.
 
Install a timer so that they will not forget to turn the lights off when they leave. It sounds like that is a good part of the problem.

Then give instructions to the care taker of the tank on how much to feed. obvisously its to much right now.

If there pinch is a hand full then give them a measuring spoon and say 1 of these or 2 of these, etc.

Built up crud is from food. Etheir left overs that the fish do not eat or poo after they eat it.

Algae is from light so install a timer to control that aspect.

With such a small filter it will not beable to actually keep the debris in the water column to be trapped in the filter. So the gravel vac's will have to be the mechanical filtration. And the filter unit will be the biofilter only. Mostly.
 
Do you know how much they are feeding?
 
Well if your so sure it's the water, then import water from another source. IME it will take more then just monthy visits to get the tank back into shape.
 
Definitely sounds like an over feeding issue.
 
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