It's a good phone. The only con I heard about the phone was the battery, but the battery seems good to me. Love the keyboard. It's my first keyboard phone and everyone that I know that has a keyboard phone has been telling me that it's so much better, but I always thought the T9 system worked good enough for me. Texting just seems more fun with a keyboard Touch screen isn't too bad either. I think I still need to get used to that.