This post is more as a warning to watch who you do business with.
I ordered a pair of wild caught Crenicichla Saxatilis from Uruguay. they were listed as a bonded pair with the male at 8 inches and the female at 5 inches.
I b9ught them, paid 60 for overnight shipping with instructions to have them delivered on Friday to my office. AlL of this was agreed to by the Vendor.
Yesterday, the fish never arrived. When I checked USPS, the vendor shipped them for 2nd day. When I reached out to him, he pretended it was a delay perhaps due to weather. So I called the post office to confirm the type of shipping and they confirmed that he shipped 2nd day. So the vendor clearly lied to me. what's worse, instead of trying to help or take ownership, he simply responded, "call the post office and see if you can pick them up tomorrow."
This morning, I call the post office next to my work to have them hold the package. I go there and they don't have it. It turns out he shipped them to my home address. Keep in mind that I specifically instructed to have them shipped to my office. When I called the post office near my home, they said it was out for delivery.
I finally go them around 130PM. The female is dead.
This vendor hasn't returned an email since 4PM yesterday.
What recourse do I have?
By the way, it was Southeast Exotic. Aka Ken or FishFarm.
I'm sure he has had plenty of good happy stories but the way this all went down is not good.
needless to say, I'm very dissapointed.
Here's pics of my dead female that arrived a day late thanks to the vendor charging me for overnight and then sending 2nd day.
I ordered a pair of wild caught Crenicichla Saxatilis from Uruguay. they were listed as a bonded pair with the male at 8 inches and the female at 5 inches.
I b9ught them, paid 60 for overnight shipping with instructions to have them delivered on Friday to my office. AlL of this was agreed to by the Vendor.
Yesterday, the fish never arrived. When I checked USPS, the vendor shipped them for 2nd day. When I reached out to him, he pretended it was a delay perhaps due to weather. So I called the post office to confirm the type of shipping and they confirmed that he shipped 2nd day. So the vendor clearly lied to me. what's worse, instead of trying to help or take ownership, he simply responded, "call the post office and see if you can pick them up tomorrow."
This morning, I call the post office next to my work to have them hold the package. I go there and they don't have it. It turns out he shipped them to my home address. Keep in mind that I specifically instructed to have them shipped to my office. When I called the post office near my home, they said it was out for delivery.
I finally go them around 130PM. The female is dead.
This vendor hasn't returned an email since 4PM yesterday.
What recourse do I have?
By the way, it was Southeast Exotic. Aka Ken or FishFarm.
I'm sure he has had plenty of good happy stories but the way this all went down is not good.
needless to say, I'm very dissapointed.
Here's pics of my dead female that arrived a day late thanks to the vendor charging me for overnight and then sending 2nd day.
