Piece of crap Jebao wave maker
- Thread starter nzafi
- Start date
Contact the buyer or the manufacturer with proof of purchase an online receipt will do. Trust me most companies will do you right especially the bigger ones.
Its just like every product made, there will always be some bad units. My wp 40's I bought when they came out are still going strong as well as my wp60. My Samsung 4k TV went out after 8 months I guess that makes all Samsung TVs junk.... 
just email amazon as stated above and they will get it replaced.
just email amazon as stated above and they will get it replaced.
It's a painless process, one of my led's went out over my aquarium a few months ago so I contacted the amazon seller, sent it back and had the new one within a week.
I've got a few Jebao powerheads and pumps and have nothing negative to say about them. Don't let a single bad experience dissuade you from using them.
The seller has asked me to diagnose on my own and if I cannot fix, to send it back and they will fix it. I have to pay for shipping though.
I have extremely hard water, so decided to clean it in a vinegar solution as there was a ton of grime. It started working but stopped overnight again. Will give it another shot and then look into the cost to send it back.
I have extremely hard water, so decided to clean it in a vinegar solution as there was a ton of grime. It started working but stopped overnight again. Will give it another shot and then look into the cost to send it back.
It seems like it maybe due to buildup and not the actual product going bad. You said it yourself it started working. If anything gets clogged in there its not the product its just how things go in this hobby. What I do with pumps that get clogged I just open everything up and make sure everything is free from debris and propeller is working. Inside the cover you can put some sponge in there so bigger particles won't actually break or stop the circulation.