Pacu are very sensitive to ammonia and nitrites. In a cycled tank, there is enough beneficial bacteria to consume the ammonia generated in fish waste, fish respiration and decomposing food. These bacteria convert the ammonia into nitrites which are also very toxic to fish. Another group of bacteria consume the nitrites and generate nitrates which are not as toxic as ammonia and nitrites. Nitrates can build up very rapidly in the tank. High nitrate levels lead to stunting, premature death, hole-in-the-head disease, failure to thrive, and a host of other problems. In a cycled tank, there is no ammonia or nitrite readings. There is only nitrate building up. The biological filters should be gently squeezed in a bucket of tank water in order to preserve the beneficial bacteria. As an ignorant newbie, I did not understand the nitrogen cycle, so I would thoroughly scrub the filter media in hot chlorinated water! This would effectively kill off the beneficial bacteria, and we would get ammonia and nitrite readings when we tested the water.
Cloudy eye is usually caused by ammonia burns, or a bacterial infection. If I were to hazard a guess, with your water change schedule and filter scrubbing practices, I would bet that you have an ammonia problem. Water change, water change, water change. You need to invest in a fresh water master test kit and start testing the water routinely.
Our pacu are very sensitive to ammonia and nitrites. They would start gasping if there was any ammonia or nitrite in the water. Immediately after a water change large enough to remove all the ammonia and nitrite, they would be back to normal.
If you do have ammonia and/or nitrite in the tank, a large water change is in order. I would also add AmQuel Plus which neutralizes ammonia and nitrites. You need to have increased aeration if you use this product, and it is only a temporary first aid procedure to make the water safe for your fish. The addition of Aquarium Salt would be a good thing to do. From personal experience, I can tell you that it is very hard to to keep ammonia and nitrites at "0", and to keep nitrates down in a tank as over stocked as your tank is. Our rescued fish came in a 55 gallon tank--2 pacu, 4 oscars and 2 pleco. They were all big fish when my husband rescued them. When I finally understood the nitrogen cycle and started testing the water, we were doing the equivalent of 100% water changes every day to achieve good water parameters for the fish. We literally changed out 50 - 60 gallons or more in 5 gallon buckets, 15 gallons at a time. We had to do this every day. For your fish to survive any length of time in that tank, you will have to do massive water changes, too.
Our four surviving rescued fish are in a 300 gallon tank. We change out about 500 gallons a week to keep the nitrates below 20 ppm, and we have massive biological filtration so the tank is always cycled with no ammonia or nitrites. As our pacu get bigger, we will have a harder time controlling the nitrates and will have to make a bigger home for them.
I recommend
1. Doing a big water change
2. Testing the water for ammonia, nitrite and nitrates with a freshwater master test kit
3. Aquarium Salt
4. Plenty of aeration
5. AmQuel Plus if you have ammonia/nitrites in the tank
6. Reading up on the nitrogen cycle (so you don't make the same mistakes we did)
7. With your current tank and stocking, plan on doing massive daily water changes to keep good water parameters
8. In that overcrowded tank, the brown sludge on the filter media is good. (We needed every bit of it to keep the ammonia and nitrites down.)
9. Be planning on a huge tank
After all,
I really do hope your pacu survive. We love ours dearly and would be devastated if something happened to them.