Shipping & Delivery
FAST Shipping and Delivery!
Most orders ship within 24-48 hours!
Orders placed by 11:00 AM Eastern Standard Time typically ship the next business day. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. We ship from multiple warehouses across the United States so you get your order as quickly as possible. Your order will be sent from the nearest warehouse that has your items in stock.
Note: The number of service days does not include order processing time, and applies to items shipping from our warehouse. Items with longer shipping times will be noted at Checkout.
We offer Standard, Priority (for P.O. Boxes, APO/FPO and U.S. Territories), 2nd Day and Next Day shipping methods. 2nd Day and Next Day packages are shipped by FedEx. If you select Standard Shipping, we are unable to offer you the ability to choose the carrier by which your order will be shipped. However, the carriers we use are FedEx Home, UPS and the United States Postal Service. The carrier we choose depends upon your destination and the items in your order.
FedEx Home deliveries are made Tuesday through Saturday between 9:00 AM and 8:00 PM. Next Day, 2nd Day and UPS deliveries are made Monday through Friday. USPS delivers Monday through Saturday.
Expedited shipping is available for most items shipping with the Continental United States. In the event that we are unable to expedite the shipping of your order, we will ship the order using the next fastest delivery option available. In these cases, we will process a refund between the two shipping methods. Contact Overnight Pet Supplies.com Customer Relations at 1.888.769.0285 for details.
Once your order is placed, you will receive a confirmation email with your order summary. Orders are subject to verification of payment information by phone or email.
NO SHIPPING on any GLASS TANKS
Please note that all tanks are Local pickup only in NJ.
Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. Your total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in your Shopping Cart, based on standard ground shipping. Final shipping charges will be displayed on the "Review and Submit Your Order" page, based on shipping method selected during Checkout.
Continental United States
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
OvernightPetSupplies.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers.
Items Shipped by a Third Party
Some items may be shipped directly from a product manufacturer or by a third party. You may receive separate shipments of your order if this occurs and there may be additional surcharge fees for those items shipped from the manufacturer, which will be noted in the "Shipping Information" tab on the product page and in your Shopping Cart.
Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
Your Order Status email will provide you with information regarding the delivery method selected for your order. You can also access this information online on http://www.overnightpetsupplies.com
Surcharges
Some items may have an additional surcharge fee based on size, weight, overnight shipping, etc. This surcharge will appear in the "Shipping Information" tab on the product page and at Checkout. These surcharges cover our extra cost for shipping these items.
Tracking Your Order
After submitting your order, you will receive a confirmation email detailing your shipment. As items are shipped, we will send you emails detailing the shipments and tracking numbers. You can also keep track of your order and shipping information online.
Using your UPS shipment tracking number, you can check the status of your package by visiting the UPS web site or by calling UPS directly at 1-800-PICK-UPS (742-5877)
FedEx Package Tracking
Using your FedEx tracking number, you can check the status of your package by visiting the FedEx web site or by calling FedEx directly at 1.800.Go.FedEx (463-3339).
USPS Package Delivery Confirmation
Using your USPS shipment tracking number, you can confirm package delivery by visiting the USPS web site. Please note that USPS does not track the progress of your shipment, just delivery confirmation. USPS tracking often consists of only two statuses: "The USPS was electronically notified by the shipper to expect your package for mailing" and "Your package was delivered." Most areas will receive the package well within the delivery timeframe quoted, and we hope the lack of detailed tracking does not pose an inconvenience.
Please note that some circumstances may affect delivery of your order, such as weather conditions, whether your shipping address is a house or an apartment and whether deliveries can be left outdoors. FedEx, UPS or USPS policies for your area may dictate that your package be held at a local office until you pick it up in person. Call your local FedEx, UPS or post office directly for the delivery policy for your area.
FAST Shipping and Delivery!
Most orders ship within 24-48 hours!
Orders placed by 11:00 AM Eastern Standard Time typically ship the next business day. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. We ship from multiple warehouses across the United States so you get your order as quickly as possible. Your order will be sent from the nearest warehouse that has your items in stock.
Note: The number of service days does not include order processing time, and applies to items shipping from our warehouse. Items with longer shipping times will be noted at Checkout.
We offer Standard, Priority (for P.O. Boxes, APO/FPO and U.S. Territories), 2nd Day and Next Day shipping methods. 2nd Day and Next Day packages are shipped by FedEx. If you select Standard Shipping, we are unable to offer you the ability to choose the carrier by which your order will be shipped. However, the carriers we use are FedEx Home, UPS and the United States Postal Service. The carrier we choose depends upon your destination and the items in your order.
FedEx Home deliveries are made Tuesday through Saturday between 9:00 AM and 8:00 PM. Next Day, 2nd Day and UPS deliveries are made Monday through Friday. USPS delivers Monday through Saturday.
Expedited shipping is available for most items shipping with the Continental United States. In the event that we are unable to expedite the shipping of your order, we will ship the order using the next fastest delivery option available. In these cases, we will process a refund between the two shipping methods. Contact Overnight Pet Supplies.com Customer Relations at 1.888.769.0285 for details.
Once your order is placed, you will receive a confirmation email with your order summary. Orders are subject to verification of payment information by phone or email.
NO SHIPPING on any GLASS TANKS
Please note that all tanks are Local pickup only in NJ.
Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. Your total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in your Shopping Cart, based on standard ground shipping. Final shipping charges will be displayed on the "Review and Submit Your Order" page, based on shipping method selected during Checkout.
Continental United States
- Freight (10-14 business days)
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
OvernightPetSupplies.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers.
Items Shipped by a Third Party
Some items may be shipped directly from a product manufacturer or by a third party. You may receive separate shipments of your order if this occurs and there may be additional surcharge fees for those items shipped from the manufacturer, which will be noted in the "Shipping Information" tab on the product page and in your Shopping Cart.
Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
Your Order Status email will provide you with information regarding the delivery method selected for your order. You can also access this information online on http://www.overnightpetsupplies.com
- Click on "Your Account" at the top of any page.
- Sign in using your email address and password.
- Under "Recent Order Status History," select the specific order you wish to view.
Surcharges
Some items may have an additional surcharge fee based on size, weight, overnight shipping, etc. This surcharge will appear in the "Shipping Information" tab on the product page and at Checkout. These surcharges cover our extra cost for shipping these items.
Tracking Your Order
After submitting your order, you will receive a confirmation email detailing your shipment. As items are shipped, we will send you emails detailing the shipments and tracking numbers. You can also keep track of your order and shipping information online.
- Click on "Your Account" at the top of any page.
- Sign in using your email address and password.
- Under "Recent Order Status History," select the specific order you wish to view.
Using your UPS shipment tracking number, you can check the status of your package by visiting the UPS web site or by calling UPS directly at 1-800-PICK-UPS (742-5877)
FedEx Package Tracking
Using your FedEx tracking number, you can check the status of your package by visiting the FedEx web site or by calling FedEx directly at 1.800.Go.FedEx (463-3339).
USPS Package Delivery Confirmation
Using your USPS shipment tracking number, you can confirm package delivery by visiting the USPS web site. Please note that USPS does not track the progress of your shipment, just delivery confirmation. USPS tracking often consists of only two statuses: "The USPS was electronically notified by the shipper to expect your package for mailing" and "Your package was delivered." Most areas will receive the package well within the delivery timeframe quoted, and we hope the lack of detailed tracking does not pose an inconvenience.
Please note that some circumstances may affect delivery of your order, such as weather conditions, whether your shipping address is a house or an apartment and whether deliveries can be left outdoors. FedEx, UPS or USPS policies for your area may dictate that your package be held at a local office until you pick it up in person. Call your local FedEx, UPS or post office directly for the delivery policy for your area.
