The picture is the actual item or a similar one we have for auction. We charge a non-refundable flat shipping rate of $60.00 for DHL Express delivery. The fish we are selling at this time are wild caught in South America. Orders will take 2-4 weeks for processing. This delay is due to our acquiring the fish, inspecting them for health, and then processing them for your delivery. In the event of shipping delays or fish that are DOA, a refund will be issued. Refunds will not be issued for fish that arrive alive. We will request a return signature for the delivery. You must have the fish in your hands the following day after the mailing date to qualify for a refund in case they perish in the trip. Please read auction descriptions carefully, and contact us with any questions that you may have. All sales are final, with the above-mentioned exceptions. Payment is expected within 72 hours of auction ending. Please contact us via our AOL homepage listed below.