VERY DISSATISFIED

Jarred Dunham

Exodon
MFK Member
May 28, 2018
18
33
21
29
Shipman Illinois, USA
I ordered a hoodie and shirt, at the time my sizes were available so I added them to my cart paid the $10 2 day shipping just to get an email like 3 days later telling me what I ordered is out of stock(even though it processed and you charged me) I paid almost $70 and still have received nothing. Emails aren't getting responded to, I'd like to know what my substitution options are but no one will respond back to me, I am very frustrated about this. I should have my order today but nope just out my money. Can someone give me an idea of who to get ahold of because this is ridiculous.
 
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Chicxulub

Hand of the King
Administrator
Aug 29, 2009
11,294
7,088
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I crash at the K-Pg
Ok, got you refunded.

I apologize for the problems you've had with the store.

Unfortunately, this is the nature of the holiday season, sometimes demand exceeds supply. Typically refunds take 7-10 business days to post back to your account, though sometimes sooner. I don't have any control over that, that's just how it seems to work.

Hopefully you'll consider this to be a satisfactory resolution, and will consider the Store again at some point in the future.
 

Jarred Dunham

Exodon
MFK Member
May 28, 2018
18
33
21
29
Shipman Illinois, USA
Ok, got you refunded.

I apologize for the problems you've had with the store.

Unfortunately, this is the nature of the holiday season, sometimes demand exceeds supply. Typically refunds take 7-10 business days to post back to your account, though sometimes sooner. I don't have any control over that, that's just how it seems to work.

Hopefully you'll consider this to be a satisfactory resolution, and will consider the Store again at some point in the future.
I would like that as I really wanted these articles of clothing. I like these page as I'm an active fish keeper and share a similar passion. Thanks for the resolution. Hopefully they will be in stock soon.
 
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Chicxulub

Hand of the King
Administrator
Aug 29, 2009
11,294
7,088
1,955
37
I crash at the K-Pg
I would like that as I really wanted these articles of clothing. I like these page as I'm an active fish keeper and share a similar passion. Thanks for the resolution. Hopefully they will be in stock soon.
Check back soon in the store. Our operation is very small scale- basically a guy in a garage with a few boxes of shirts and stuff. Inventory will be cataloged and reordered as needed, this isn't the end of our store. We'll have more stuff soon :)
 

fishtankphil

Peacock Bass
MFK Member
May 24, 2014
368
662
115
USA
I ordered a shirt and it came with stickers...all arrived well and in a timely fashion but it wasn't during the holiday season.
 
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