Get methylene blue, and place in a bath for 30 minutes; dosing at 1ml per gallon. Do this for 5 -7 days. Throw the bath water out when done.
What's the reading for the liquid nitrite test? What's the reading for nitrate? I don't put much stock in strips since they tend to be inaccurate.
How long has this tank been set up? How often was the water changed, and how much water? How large is the tank?