Hi,
so I sold a textbook to a person on Amazon back in December. Today I get a request for a refund. They are trying to say they thought it was the workbook AND textbook. When there is no mistake that it is the workbook only. I think she used it for her class already and wants her money back. What is going to happen in this situation if I refuse? Or what are my options? Here is the book: http://www.amazon.com/gp/product/1111828857
I am looking back at the invoice and she ordered December 1st, and is now asking for a refund. I sent her a message and said that the listing, and even the book itself says exactly what it is. And I asked her why she waiting so long to ask for a refund. People on Amazon have been pulling scams like this lately I hear it from people that sell on their often. They buy an item use it then ask for a refund and Amazon sides with them no questions asked. Has anyone here taken a class for winter session? Could you tell me when your semester started and ended? Over here We start much later than people all over the country. Usually a month later.
Also I'd appreciate getting responses from people that have been in the situation or have experience with Amazon, I don't want people taking guesses. Thanks
so I sold a textbook to a person on Amazon back in December. Today I get a request for a refund. They are trying to say they thought it was the workbook AND textbook. When there is no mistake that it is the workbook only. I think she used it for her class already and wants her money back. What is going to happen in this situation if I refuse? Or what are my options? Here is the book: http://www.amazon.com/gp/product/1111828857
I am looking back at the invoice and she ordered December 1st, and is now asking for a refund. I sent her a message and said that the listing, and even the book itself says exactly what it is. And I asked her why she waiting so long to ask for a refund. People on Amazon have been pulling scams like this lately I hear it from people that sell on their often. They buy an item use it then ask for a refund and Amazon sides with them no questions asked. Has anyone here taken a class for winter session? Could you tell me when your semester started and ended? Over here We start much later than people all over the country. Usually a month later.
Also I'd appreciate getting responses from people that have been in the situation or have experience with Amazon, I don't want people taking guesses. Thanks