So a few days back, I got some Black Crappie from a local fish farm. I let them acclimate for 30 minutes. They were in a cooler, and I swapped a gallon of my water with a gallon of theirs every 10 minutes. Upon introducing them to the aquarium they swam erratically running into decor, and swimming upside down. They just settled on their sides and were all dead the next morning. My Nitrates and nitrites are at 0, the pH is at 7, and the overall hardness is very soft. (It’s city water.) Now I figured it must have been that I didn’t acclimate them enough, so I just got some more. I tested the water in the cooler they were in to find the pH is at like 9 on my tester, and the overall hardness is very hard. How should I acclimate them?