When you came home, was there a thin white film on the surface of the water? Beside the water being being cloudy?
If so, the agitation provided by the air pump (when working) allowed constant air exchange).
But when the air pump failed, if there was thin film (that quickly blocks air exchange, it can suffocate the fish that need high oxygen levels like clowns, and cichlids very quickly) In a well stocked tank where filters are seldom cleaned , and water changes are not frequent enough to remove organics like nitrate, a few hours of dropping oxygen levels can be lethal.
I mention this because you said the filter was cleaned 2 months ago. To me that length of time between cleanings makes the filter a negative influence on air exchange. And with that stocking level, would to me indicate that 40% water changes should be done at least twice per week on a normal basis.
The air water interface is at least as important factor in tank health as vacuuming from the substrate, this is where many oils, proteins and toxins build up, so in a well stocked tank surface skimming is paramount. (Another reason I find canister filters with intakes well below the surface inadequate)
If a can was my only filtration option, I'd add one of the commercially available surface skimmers.
If so, the agitation provided by the air pump (when working) allowed constant air exchange).
But when the air pump failed, if there was thin film (that quickly blocks air exchange, it can suffocate the fish that need high oxygen levels like clowns, and cichlids very quickly) In a well stocked tank where filters are seldom cleaned , and water changes are not frequent enough to remove organics like nitrate, a few hours of dropping oxygen levels can be lethal.
I mention this because you said the filter was cleaned 2 months ago. To me that length of time between cleanings makes the filter a negative influence on air exchange. And with that stocking level, would to me indicate that 40% water changes should be done at least twice per week on a normal basis.
The air water interface is at least as important factor in tank health as vacuuming from the substrate, this is where many oils, proteins and toxins build up, so in a well stocked tank surface skimming is paramount. (Another reason I find canister filters with intakes well below the surface inadequate)
If a can was my only filtration option, I'd add one of the commercially available surface skimmers.