$18,000 VERIZON CELL PHONE BILL!!!!!!!

[knifegill]

Verizon has the most poorly managed customer service operation I've ever dealt with. It took almost a year of talking to the boss of the boss of the boss to convince them to stop sending copies of my mom's information to my ex-dad. She eventually resorted to changing her account number after the bill came every month so my dad couldn't find ways to rip her off. We eventually just cancelled our service. That took awhile, too.

 

[jcardona1]

here's an example of the emulator. this is a screenshot taken while playing the original Super Mario World on my Droid

 

[SumoNinja]

Verizon has the most poorly managed customer service operation I've ever dealt with. It took almost a year of talking to the boss of the boss of the boss to convince them to stop sending copies of my mom's information to my ex-dad. She eventually resorted to changing her account number after the bill came every month so my dad couldn't find ways to rip her off. We eventually just cancelled our service. That took awhile, too.

that sucks. this is like a lot of the comments i read. kinda makes me nervous.

btw, your sig is hilarious

here's an example of the emulator. this is a screenshot taken while playing the original Super Mario World on my Droid

this is so sweet

 

[D12DetroitD12]

I have verizon, no problems yet. Just wish they would warn you when you start to go over.

 

[mgk]

Verizon won't screw you anymore then any other phone company. They do seem to have the best coverage. Any phone company is gonna charge you alot if you don't have a data plan and download a bunch of crap.

the whole pricing of cellular extras like data and txt messages is a scam they just use it as a excuse to punish the hell out of you if you screw up.

My favorite thing that happened when was AT&T blamed there crappy speed on the smart phone users saying they used to much bandwidth. AT&T seems way more crappy then verizon but make no mistake everyone wants your money more then your satisfaction.

 

[Westie]

I have verizon(droid). The only problem I've had is my kids going over their minutes till I went unlimited. I enjoy my droid though some things dont work (i.e. the needed adobe widget to watch videos). The browser has come in super handy on jobsites and in bars. Always good to be able to shut someone up, ya know. My coworkers have att, were east bay hayward, and their calls are always dropped and garbled. I got verizon because we have great reception here and work can always get ahold of me....?

But yeah, I've read a few horror stories about bills and them not budging, check their forums for more.

 

[krzr3000]

I love my droid, and have had verizon for years with no issues. Like others have said, customer service sucks in general. When i first got the droid the camera was messed up. So i took it to the nearest store and the lady told me it had to be returned online. So i call verizon and they say the opposite but called the store and informed the lady. So i head back to the store to do the exchange, which takes forever even though the store is empty...none of them knew how to do it. So when i finally get it home, i realize they completely messed up. My phone now had the # of the other phone on our account, and the other phone was disconnected and in their system had been upgrade to a droid as well even though it was an older flip phone. In that time they added data usage charges to the bill. Thats right...they charged data usage for my phone with unlimited data plan, and for a phone that was not in operation and not even a 3g phone to begin with. Where those numbers came from i have no idea. But in the end it got straightened out with a 3 way call to customer service. Was a mess but i dig the droid and have had no issues.

 

[Thalan]

I have seen the same thing happen with ATT. Many times. I used to work for their customer service and cleaned up messes like this all the time. People would get second hand Iphones and not change their data plan, then find $4k on their next bill. And of course theres the stupid employee setting the plan wrong (usually store ppl it seems), or people coming home from their cruise to international roaming charges, surprise you were in another country!
It happens with everybody, if you want to switch I wouldnt worry about things like this.

 

[TheCanuck]

i like att because of the sim cards. If i break a phone pop in a new sim. My new blackberry is faster than any verizon phone period. Iphones suck, and so do druids. I will say druids are better than iphones but they are just a kids phone. Blackberry is what you need for speed and user interface that is quick and very to the point.


BTW att CS is decent. Verizon is absolutly a joke, i feel the same way about them as bankers.... people dont rob banks for the money, they rob them to shoot or scare the piss out of the people that piss them off everyday, "Your overdrawn"

WTF I DEPOSTIED YESTERDAY!

 

[jcardona1]

i like att because of the sim cards. If i break a phone pop in a new sim. My new blackberry is faster than any verizon phone period. Iphones suck, and so do druids. I will say druids are better than iphones but they are just a kids phone. Blackberry is what you need for speed and user interface that is quick and very to the point.

lol i hate blackberry phones. never understood what people like about them. i cant stand their UI