$45 ac110's, its true!!

  • We are currently upgrading MFK. thanks! -neo
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The first one was broken where the impellar housing is attached to the body of the filter...completely shattered. The second one had a dollar bill sized piece broken out of the top of the area where the media basket sits. I dont know if it was how the packages were handled or what, but its frustrating as I made the order a month ago and NEEDED the filters, lol.
 
msjinkzd;2350016; said:
The first one was broken where the impellar housing is attached to the body of the filter...completely shattered. The second one had a dollar bill sized piece broken out of the top of the area where the media basket sits. I dont know if it was how the packages were handled or what, but its frustrating as I made the order a month ago and NEEDED the filters, lol.

how did they go about fixing your problem?
 
The filter comes with a return label pre-printed for you to send it back. They have great customer service, but 2 broken filters in a row don't help my underfiltered tank.
 
I just back ordered one for the 33$ and used the $5 off any order too !!! what a deal !!!!
 
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