another Tenecor let down

[Full Metal Gundam]

my boy just received his 8'x3'x2' and while unwrapping the tank noticed where the front and bottom panels meetI can't believe Tenecor would actually ship this tank! it looks as if a 3yr old added the acrylic cement there! I guess they have no quality control.also their customer service is horrible it seems as if they will only answer/respond when they are building your tank but once it's shipped nothing.

 

[Raven20]

Wow!!......I have an older Tenecor and it doesn't look like that....There really going downhill quick....

 

[flip_mode]

that would make me cry on xmas day

 

[nigaharu]

Wow that's some really messy job!

 

[chen]

wow!...ridiculous!

I have a similar sized tank from them...knowing the cost I'd be asking them to replace!

 

[doviiman]

Wow, though this is not the point, and i am sure he is not oging to ship it back, what effect will that have? Is it just way to much sealant and cosmeticly is looks like crap until covered with substrate or could that weaken the seams?

 

[aaronb]

I was actually thinking the same thing that it'll be covered by substrate anyways.

 

[Poklei]

wow should sticky a post boycotting tenecor

 

[VLDesign]

If this were mine I would call them up and tell (NOT Ask) them to come pick it up and ship out a new one.

If they didn't agree to this then I would dispute the charge on my credit card and find a new tank builder.

End of story

 

[aaronb]

If this were mine I would call them up and tell (NOT Ask) them to come pick it up and ship out a new one.

If they didn't agree to this then I would dispute the charge on my credit card and find a new tank builder.

End of story

I wouldn't take this guys advice. Calling a place with an attitude never helps anything. That's why I feel sorry for anyone that works in a customer service job, because they could never get paid enough to deal with people.

End of story. Ha Ha