Agree, can't see how this could be your fault considering he had every opportunity to inspect the fish before taking them home.
It was nice of you to offer him a discount but I wouldn't offer up anything else
Dont consider this my fault. I cant control what people do after they leave here. I did offer a discount on another ray, but now not sure I even want to sale him another ray.
He got all the needed info from me bofore buying the fish. He knew what they ate, how often, how old they were .. what they like and dont.. etc..
He also just like you said, had plenty of time to check the fish out before buying and leaving here with them. I didnt meet him anywere, he came to my house. Just like I do with any of my fish I sale.. I welcome anyone to come by at anytime to take a look at my fish. Even if its just to look.
I take very good care of my guys and really that is my thing. I do nothing but work and take care of my fish and get online. (boring life I know..lol)
If I take a trip anywere, I have a person come feed my fish for me (a pet shop owner I trust very well) when i do travel.
It upsets me that my Aro died. I am not happy about the ray pup either, but was not as attached to her as I was the Aro. I had that fish for a long time. Two years of taking care of him, you grow an attachment to your guys. Every good fish owner does. I just hope the Clown Knife makes it ok. He said the Clown was eating good. Almost makes me want to just take him back.. But who knows what harm has been done to him in the last 5 days if there is something wrong with his tank..