Well Paypal came through for me, best of luck to the rest of you who were ripped off by this terrible company.
anyone else ever deal with Aquatilium?
- Thread starter nit10elions
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Glad it worked out for you. Anyone know what I can do to get my money back since paypal is no help to me? Has the company gotten in contact with any of you guys He still hasn't respond to phone calls and emails.
I do not know where this vendor is from and being at work i have limited time to research, but maybe a complaint to the better business Bureau (Canada) or the US equivalent is warranted. Depending on exact circumstance, a police report should be filed and possibly initiate a civil suit, depending on the law of the land it may just give him the push he needs to give your money back to avoid the fees. Post your stories on Facebook too.
Conversely, can't say I recommend this, but a quick desktop investigation should yield you his address, people have a harder time lying to someone's face and avoiding them especially if you show up with a couple of your friends. I am surprised he got vendor status on here, is it as simple as paying a fee or did he have a good track record until recently?
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Conversely, can't say I recommend this, but a quick desktop investigation should yield you his address, people have a harder time lying to someone's face and avoiding them especially if you show up with a couple of your friends. I am surprised he got vendor status on here, is it as simple as paying a fee or did he have a good track record until recently?
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Also, if your PayPal went through your cc and not bank account, or can call your credit card company and issue a dispute, but your dispute would like be with PayPal and you will either get a run around or simply denied, however it is better than nothing right?
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Cuz got his refund (thru paypal dispute) - Aquatilium website is down down. Apparently this guy has been purchasing fish from other vendors and having them shipped to his customers directly.
Just a follow up. I filed a complaint through Paypal. They said that they can refund my money if the seller doesn't respond. Lesson learned: Use Paypal! I'm sure they'll also put an end to this scammer's antics.
By the way, for future reference. File a dispute in Paypal's Resolution Center. It's a simple process and took me about 2 minutes. Paypal even reminded me to escalate the issue after two weeks. Paypal then said it will take up to 30 days to get money back.
I first saw Westcoast exotic tropicals/ Aquatilium, on Aquabid. I won 3 different bids and payed for them. They sent 2 fish and said third fish wasn't up to par and will ship later. That was in October. I then put in an order for 3 more fish and payed for them. They were supposed to ship, but they moved facilities. Then they promised shipment, so I ordered a couple more fish to make my show tank complete. They emailed me that they had to change shippers. So many excuses, super frustrating! I never had to deal with anything like this before. I've given them $460 for 2 fish! I've sent over 50 emails to them and am exhausted with it! The last email I sent to them, I wrote that if I don't hear from them in a week, I will take legal action. Is everyone else, that is getting screwed, just writing off what they payed these guys?
Any help will appreciated.Paypal and my visa company can't do anything for me because its been to long.
I'd ,ove the address to these guys and make a visit with some friends. No violence, I just want my money back (or the fish which I'm sure they don't have).
Thanks
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