Being an avid reader I learned a lot working at the shop.I would read all the aquarium books I could during any down time.I don't imagine most kids working in the shops these days could be bothered with doing too much of that.It's just dumbfounding to me that you work at a pet store and you provide people with incorrect information. I worked pet retail for 5 years, if I truly didnt know something I would tell the customer that I wasnt sure and I would research it when I got home.