I work part time at one of the better stores in the Twin Cities. It has it's perks and drawbacks. The main drawback is you have to deal with a lot of people who are basically animal abusers. They think a fish tank is live decoration and will do just about anything to avoid work. They don't want to clean algae, feed more than one kind of food, change water, medicate fish, or test their water. On the other hand, I have gained much knowledge and get ridiculous discounts. You have to take the bad with the good.
I am a Reptile keeper at the zoo. I do not have to work with retail but we do get calls that make you want to pull your hair out. So many people just buy first and research later. Other than that, I love my job. How many people can say they have their dream job..