principal hey mate.maybe i should do what u suggest,instead of not going back.why let them get it over their customers.thanks,us aussies we dont put up with ****....moxxommox;895426; said:wow, how lame... .what a crappy petshop. so they arn't looking in to it by the sounds of it... Maybe a letter to the department of fair trading is in order mate, I know it's only small, but at the same time, they can't advertise on things and then do the dirty... computer problems or not... they are at fault. a simple letter to Fair trading can and almost will fix all that up... by any chance did you pay by credit or EFTPOS on any of those transactions.. it would make life a lot easier.![]()