sincitydragon;4663220; said:My AquaC Remora Pro HOB skimmer works great! And the customer service is top notch! Jason Kim, the owner of the company sometimes answers the phone. He was very pleasant. I needed a new O-ring (it adjusts the height of the collection cup) and he quickly got it to me. O-rings including shipping are free by the way, the company doesn't charge for it. HIGHLY RECOMMENDED!
This is something else I had failed to mention. I as well have gotten free parts, shipped free of charge.
They didnt ask me for a product number, or proof of purchase, or anything.