Water changes are great however if he doesn't find the reason for the bacterial bloom all you'll be having is bacterial blooms in new freshwater. The main object of a water change unless your gravel vaccing to remove detritus is to reduce Nitrates and stabilize KH values. Granted freshwater never hurts ..I would do the opposite, I would up the water changes. Several consecutive large changes and I would think that would clear things up
With a large bio load clean water is always good