I talked to my ebay rep about several issues yesterday. First off, neutrals count as negatives. Which is why my score keeps dropping without negatives. Luckily in late August they are doing away with that and my rating will raise back up.
Now for the big problem, not being able to leave negatives for buyers. They said they lost too many new buyers because of getting negative feedback so in order to keep all new buyers they did away with negatives for the buyer. Now I see several problems with this. First, chances are if they received a negative they more then likely deserved it. Secondly, the sellers pay the fees, you could argue that the buyers do but ultimately it comes out of the sellers account. So you would think ebay would be worried about protecting the sellers as they "pay the bills".
Just wanted to give a heads up on my findings.
Now for the big problem, not being able to leave negatives for buyers. They said they lost too many new buyers because of getting negative feedback so in order to keep all new buyers they did away with negatives for the buyer. Now I see several problems with this. First, chances are if they received a negative they more then likely deserved it. Secondly, the sellers pay the fees, you could argue that the buyers do but ultimately it comes out of the sellers account. So you would think ebay would be worried about protecting the sellers as they "pay the bills".
Just wanted to give a heads up on my findings.