gzeiger;3123872; said:I am against using chemicals like ammonia and nitrite in my tanks...
There is an upper limit to the nitrite and ammonia concentrations that can be tolerated even by the bacteria you're trying to culture. The upper limit of 8 ppm ammonia seems to be based on solid research, but I haven't been able to find more than anecdotes regarding the upper limit for nitrite. Based on a few individuals' recommendations on other forums I'd say change water to keep it below 10 ppm, but again that number doesn't come from any solid research.
You can evaluate concentrations beyond the capacity of your kit by serial dilution, ie dilute 1 cup of tank water with 3 cups tap water, test and multiply result by 4. If it still reads at the top of the chart, dilute again until you get something you can read.
I've never heard of anyone recommending sugar, but that doesn't seem like bad advice to me as long as you change enough water to remove it before adding fish.
You say your nitrate fluctuates... does it drop when you're not changing water?
She is adding the ammonia, so why would WCs be needed to regulate the ammonia level?
How would her nitrates drop, without WCs?