CITES has no paperwork to issue. I already stated that Indonesia issues the export permits that allow the shipping of FRTs from their country. Those permits are only issued to sanctioned FRT hatchery farms.
Your friend can't get any paperwork issued to him. He has to find a sanctioned hatchery and have that business owner/manager apply for the permits from the Indonesian government. The permit application also requires a "ship to" legal business name with importer's license number. So, your friend needs to either have a licensed wildlife importer standing by and agreeing to receive the shipment or, your friend will be required to start an animal husbandry-related business, apply and receive an importers license based on that legal business address (and resale tax number) before finding an Indonesian exporter that has to apply for the export permits.