well, I can tell for sure that it's not the quality of the fish. I just got four healthy female Aulonocara cichlids from the LFS and they died off one at a time over a period of about four days. They were introduced through the drip method, with seachem prime, malawi salts and malawi buffer added to the tank.
The water params are still good. The only item that is a little off is that the water seems to be quite hard.
symptoms are gradually getting very twitchy and eventually jumping at almost anything, erratically swimming around the tank, scraping themselves on the substrate, drifting with the face angled downward, and eventual death.
They would eat very well until the symptoms started to appear.
I'm thinking that there must be some toxin in the tank. Not sure what to do at this point.