i'm struggling to understand why you won't buy the RO???? if you cannot replace the fish, then i'd be saying you gotta wear the costs of gettin the right water to keep it sane and healthy. Also making assumptions about water conditions is never a good idea really ... assumption is truly the mother of all f**k ups. get the hardness test kits and find out exactly how hard your water is first, then plan how to manage it.
IMO RO water is definitely the way to go
I second that. Was about to say the same thing. I will add on bit that was left out. The first mistake was to get a fish that isn't compatible with your set ups or the facilities to make proper changes.
You may want to consider taking it back to the seller if it's not too late for a refund and look into something else. Since you haven't stated what the fish is or any other real details it's kind of making it harder to help you.
*pH is not a reading of hardness, but of acidity level.
This. Either get an RO system and do it the right way, or buy fish that will live comfortably in your water. PH has nothing to do with hard or soft water. It's your GH. KH is your buffering capacity, and all it does is help keep your ph steady.