Help Stingrays Came in with red bellys

[Varial7]

Well i am a LFS and am trying out stingrays. I ordered 4 motoros and 2 hystrix. It is around 100 degrees when i picked up the package from the airport and when i got to the store i opened up the boxes and there was 6 stingrays in obviously bad shape. They had bloodshot bellys one had a damaged tail and others were in the death curl. They were osmorgulating at an extreamly fast pace and even though i new they were going to die i still tried aclimating them into my 280. They were small about 4-6in. rays. They all died about an hour after the 2 hour drip aclimation. I need to know techinical terms so when i get on the phone with me wholesaler i dont sound like an idiot. I spent over $400on all of them and cant let the wholesaler screw me over on a simple term i didn't know. I am new to Monster fish keepers and i hope i can get good advice here.

THanks,
David Warner

 

[sbuse]

you should have took pics of them in the conditions in the bag...i think if the wolesaler wants to since you don't have pics in the bag your out of the live garenty...if you do alot of busness with them they many take your word on it...as alot can happen after you open the bag that they can't control...granted you may have done everything you could to save them, but they may not give you anything...as for terms i think you have them down from you wording in your post...someone will most likly have some other things to add...good luck on it...

 

[jeffers]

personally for long trips instead of the drip method the squirt and drop method should be used since the levels in the bag were probably very bad any way getting them out of that water should be done asap. dripping just makes it worse

 

[jeffers]

oh ya and i agree with sbuse on pictures they say what words cant. plus you need to call asap the longer you wait the more likely they will not refund. you just need to explain the situation to them and take it from there.

 

[sbuse]

personally for long trips instead of the drip method the squirt and drop method should be used since the levels in the bag were probably very bad any way getting them out of that water should be done asap. dripping just makes it worse

off all the rays i got i have had mixed results with squrt and dump...i had a dripped pair were one died and the other lived the longest of the rays...i had a squrit and dump that lived the second longest...i had a squrit and dump that backfliped and died within 30 seconds (temps and ph were the same)...i had three that i squrit and fast dripped(30mins) that were the next longest lived...so i to this day am mixed on the aclimation...witch is one of the reasons i will be sticking to local buing from now on for rays...granted i live close to a great sorce, but still i have lost to much do to shipping costs and bad rays...best to see the product before you buy...

 

[vamptrev]

off all the rays i got i have had mixed results with squrt and dump...i had a dripped pair were one died and the other lived the longest of the rays...i had a squrit and dump that lived the second longest...i had a squrit and dump that backfliped and died within 30 seconds (temps and ph were the same)...i had three that i squrit and fast dripped(30mins) that were the next longest lived...so i to this day am mixed on the aclimation...witch is one of the reasons i will be sticking to local buing from now on for rays...granted i live close to a great sorce, but still i have lost to much do to shipping costs and bad rays...best to see the product before you buy...

all these bad experiences when u could have just got a few pups from me j/k

pics of the fish in the bag at the airport is a MUST!

 

[FishDog]

Sounds like they were doomed from the start. They probably were to fragile for the dump method but I would of atleast emptied half the water and refilled with tank water. Once you opened the bag the ammonia would of went through the roof and with the high temp you had a recipe for disaster. The drip simply left the rays to bask in high ammonia. I doubt you will get any kind of credit from a wholesaler since they did show up alive. It is worth a try though.

 

[Varial7]

Thanks everyone also i am in a tricky situation i get loads of orders for motoros and am in need of some asap i hear you breed them and i am interested in buying a few. I am hoping that this was an isolated insident with my wholesaler however it seems that shipping rays is a real risk.

 

[kelman]

I THINK WHAT YOU SHOULD HAVE DONE IS RELEASE THE RAYS INTO A BUCKET AND TAKE THE WATER FROM YOUR TANK AND POUR IT INTO THE BUCKET TO EVEN OUT THE PH, TEMPERATURE AND THEN RELEASE THE RAYS INTO THE TANK FOR IT TO HEAL AFTER A LONG TRIP LIKE THAT. 2HRS DRIP ACCLIMATION WILL CAUSE MORE CRITICAL STRESS CONDITION SINCE IT WAS ALREADY "STRESS" IN THE BAG.

 

[jsg0620]

yea i woulda took pics n set it back.once they have red dots on the belly they r pretty much done