im suppose to get a new ray soon. i have him on hold. dont ask me what type he is cause i have no idea. he looks like a motto, he is dark red with orangish spots. but my ammonia level is off the charts. i went down and he gave me some bags to put in the filter that is suppose to decreese the amonia but it isnt doing anything. i went to 50% water changes every other day. i changed my sand, nothing seems to work!!! i have no idea what to do. help please




