just made my first order to rapps
- Thread starter AQUAMONSTER
- Start date
You could go to the vendor forum and look at Tangled up in Cichlids, or just google Tangled up in Cichlids and go to his web site. He is located in Philipsburg NJ.
Did your fish arrive yet? We were expecting fish on the same day. My Festae order from a different supplier came in around 2:30pm today. Post some pics when you can.
UPS sucks... the day I was waiting for my festae the guy was too lazy to get out of his truck so he just left and put "first attempt made" on the online tracking page... but he NEVER made an attempt, I was home all the time!
I ended up having to drive all the way to the UPS facility at like 8 pm and talk to a manager... explained the fish could die overnight and I needed to get my box that day or the guarantee would be void... thanks god he gave it to me but the whole thing was a pain in the ass.
I ended up having to drive all the way to the UPS facility at like 8 pm and talk to a manager... explained the fish could die overnight and I needed to get my box that day or the guarantee would be void... thanks god he gave it to me but the whole thing was a pain in the ass.
The Postal Service gave me my only bad shipping experience. A member sent me a group of Festae that the Post Office lost for 5 days. The box finally arrived, crushed, and dirty but the fish were fine. I've had things shipped through all of the major shippers and that was the only problem. The Postal Office has never done that to me after that.
UPS has always been good for me. With the 2 day shipping the truck gets here about 5-5:30 and the fish have always arrived fine. Not from Rapps, but I did have a box get lost in the mail once and the fish arrived a week after they were mailed but they were all alive and well also. Don't know who sent it though. Box was just sitting on porch and never got tracking number to check online.
They'll get there, but I understand your frustration. You wait home ALL day, and of course they don't get there til 6:30. It's happened to me a couple of times having fish delivered through UPS, but they always eventually arrived and in good shape.
ups does frustrate me no matter where i live its always the end of day.I wonder who the lucky people are that get their packages early,anyway the other day it was in the 90's here and when the box finally came at 545pm and I opened it the dovii was fine,but the water was very warm one more day and he would have been toast.
