The tag for TSN at my store says the max size is 12"...I crossed it out and wrote "BIG".

Most of the tags are pretty accurate, they just list max size and aggression level, but some of them I've edited myself.
I agree that people that work with fish should have a basic understanding of fish temperament, compatibility, and size, and setting up, cycling, and maintaining aquariums. There needs to be some coursework for this. The employee should look up fish profiles online or in books of the species they get in to the store...at least to give basic care information. Some people have a theory that some stores don't give out information so the fish will die and they come back to replace them. I think this is a bad way to look at things...I love selling for example Chocolate Ghost Knives, because I can upsell things like bloodworms and ghost houses. Not to mention, you want to keep people in the hobby to buy your tanks and new filters and whatever-if their fish keep dying, they aren't going to upgrade. Explaining regular water changes, keeps them coming in to buy conditioner and other things. I'm always a bit bothered by the lack of information offered by some stores...you ask for a fish, it is bagged and handed to you. They could be selling quite a bit more stuff (and improving the lives of the fish) if the employees were more informed. I will say most shops will explain what supplies you need when you buy an animal...a guinea pig, or a gecko...why not the same with fish?
Okay..I'm done with my essay now

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