My local fish store dropped the ball two times for simple quotes for a tank bigger than my 210 gallon at the time. I really wanted to buy local on that and brand new so I wouldnt have any issues. I figure if I gave them a chance and they didnt get back to me that they didnt want my business. I ended up risking an online company and spent thousands and couldn’t be happier. My local store lost out by not following through.
I wouldn’t even trust a single store by me to even order a fish... thankfully l have Wet Spot within a two hour drive or shipping to me is only about $28