I think it depends on the DMs and the other superiors (whether they actually care or not, I mean), because outside of corner stores (like mine, for example, which is a corner store for saltwater sales in NJ/NY), the animal aspect of sales is such a small fraction of what the stores does in terms of sales overall. So I've found DMs, Regionals, etc to be very unconcerned with the companion animal departments unless there's literally something rotting in the cage. Since most of their sales just aren't coming from those departments, they don't even bother with the care alerts. Which any CADM (the manager of the animal departments) should be concerned about because a care alert means their job is toast. Mine is perfect example, my store (not that there's anything wrong with it since I'm the CADM lol) is constantly under the supervision of the DM and a care alert means I'm out on my ass and she'd do it to. But we're pulling in almost 8-10k a week on saltwater sales alone, so we have a lot of appearance to keep up with with that kind of traffic. But the other stores in my district... she really doesn't bother and we all know it just based on what goes on in the other stores and what she's said to GMs. I even made a trip on my own personal time to another store to fix mite, set-up and other issues because the CADM/DM/GM didn't care and one of my friends there was really upset about how sick the animals were getting/looking. Corporate is about money, and even on huge store like mine that does real bank on animal sales... it still only accounts for 1/10th or less during the week. Corporate's focus is elsewhere and it sucks.
Now, there's some great DMs, GMs, Regionals, etc that really keep a lot of the stores great and in tip top condition by staying on the employees, managers, etc... but there's a lot of **** ones, too. :-\
