SOrry to say this is not necessarily the LFS's fault. If you are not familiar with the business i wouldnt make a big deal of it. Unless the LFs you went to all the fish were icked out and dead i see your point but sometimes LFS's get bad batch of feeders and they are just S#$t and i am talking from experience here as an employee. Feeders always come in covered with fish lice etc... and if you see the way they are shipped you can tell why they are tail rot because there is 250 Fish in a gallon of water maybe two for a period of time..
hopefully you get my idea lol
hopefully you get my idea lol