I highly doubt it's a copper problem, or any other water problems. It's most likley the substrate. You need a very, very soft substrate for these sharks. I have 2 banded bamboos and I use a very, very, fine local beach sand. It feels very soft to run your ringers through and would be like a bed of silk to my sharks bellies. You may run into much larger problems if you don't correct the problem soon such as "Infection" and then you could loose your shark. If it looks very red and swollen then you should try and treat it with something reef safe to clear it up. It will come back though if the substrate isn't changed. You could suck all the substrate out with a good wet vac but be carefull.