The relationship of LFS and customer, if it is good, is very rewarding. A good LFS if given the chance, ie. through purchasing support, will support its customers by getting in fish that their customers want. Most will often barter and give good deals on fish as well. If we just order our supplies online and never develope anything with the LFS we all miss out a bunch. It is not just about money, it is a hobby. When I have worked at stores I would actively and aggressively pursue fish that my good customers wanted. It was partly to do the store a service and partly to do the customer a service. This cannot and never will happen with online purchasing.
