Make sure you hire people who KNOW ABOUT FISH.
I just went into my LFS yesterday, and taught the lady about how they need not be feeding their puffers other fish.....and she actually said "Thanks for the advice, we don't know much about them" so I went into a tirade about care for the puffer, sizes (these were a few Mbu puffer in a 30g....) and stuff like that.
But yeah, that's the number one thing you need to have in a fish store. That way at least you can educate the people when selling them a fish.
Get to know your customers too. Repeat customers will bring more customers.
I just went into my LFS yesterday, and taught the lady about how they need not be feeding their puffers other fish.....and she actually said "Thanks for the advice, we don't know much about them" so I went into a tirade about care for the puffer, sizes (these were a few Mbu puffer in a 30g....) and stuff like that.
But yeah, that's the number one thing you need to have in a fish store. That way at least you can educate the people when selling them a fish.
Get to know your customers too. Repeat customers will bring more customers.