I placed and order for a Fish and a background. The fish arrived heathly and is doing fine. The background hasn't. I called they said it will be shipped form the manufactor and should arrive in 3-5 days, 5 days later I call the manufactor and they said it's out of stock and they don't expect it for at least a month and a half. I can't wait that long so I've tried to cancel the order. Another week gone by and Aquascape isn't answering my emails and didn't return my call (I actually spoke to someone).
I'm backed into a corner now, for $250 I have no choice other than to do a charge back. Too bad, because I would have loved to buy more fish from them.
Buy at your own rish, Your mileage may vary!